| Prio | Original string | Translation | — |
|---|---|---|---|
| Configure the ticket types available for categorizing support requests. | Ffurfweddu'r mathau o dderbynion sydd ar gael ar gyfer categorio cais cymorth. | Details | |
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Configure the ticket types available for categorizing support requests. Ffurfweddu'r mathau o dderbynion sydd ar gael ar gyfer categorio cais cymorth.
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| Ticket Types | Mathau o ticiwt | Details | |
| Add Status Level | Ychwanegu Lefel Statws Cofnod | Details | |
| Status Label | Label Statws Cofnod | Details | |
| Configure the status levels available for support tickets. | Ffurfweddu'r lefelau statws cofnod sydd ar gael ar gyfer tocynnau cymorth. | Details | |
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Configure the status levels available for support tickets. Ffurfweddu'r lefelau statws cofnod sydd ar gael ar gyfer tocynnau cymorth.
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| Status Levels | Lefelau Statws Cofnod | Details | |
| Add Priority Level | Add Priority Level | Details | |
| Remove | Remove | Details | |
| Priority Label | Priority Label | Details | |
| Configure the priority levels available for support tickets. | Ffurfio'r lefelau pwysigrwydd sydd ar gael ar gyfer tocynnau cymorth. | Details | |
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Configure the priority levels available for support tickets. Ffurfio'r lefelau pwysigrwydd sydd ar gael ar gyfer tocynnau cymorth.
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| Priority Levels | Lefelau'r Bwrdeistref | Details | |
| Agent to automatically assign new tickets to (if auto assignment is enabled). | Agent i awtomatig neilltuo ticio newydd i (os yw neilltuo awtomatig wedi'i alluogi). | Details | |
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Agent to automatically assign new tickets to (if auto assignment is enabled). Agent i awtomatig neilltuo ticio newydd i (os yw neilltuo awtomatig wedi'i alluogi).
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| No default assignee | No default assignee | Details | |
| Default Assignee | Rhagosodiad y Rheolwr | Details | |
| Automatically assign new tickets to default agent | Ariannu ticio newydd yn awtomatig i'r asiant rhagosodiad | Details | |
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Automatically assign new tickets to default agent Ariannu ticio newydd yn awtomatig i'r asiant rhagosodiad
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