| Prio | Original string | Translation | — |
|---|---|---|---|
| New Ticket - Message | New Ticket - Message | Details | |
| New Ticket - Subject | New Ticket - Subject | Details | |
| Configure email notification templates. Available placeholders: {ticket_number}, {subject}, {customer_name}, {customer_email}, {priority}, {status}, {content}, {reply_content}, {ticket_url}, {new_status} | Configure email notification templates. Available placeholders: {ticket_number}, {subject}, {customer_name}, {customer_email}, {priority}, {status}, {content}, {reply_content}, {ticket_url}, {new_status} | Details | |
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Configure email notification templates. Available placeholders: {ticket_number}, {subject}, {customer_name}, {customer_email}, {priority}, {status}, {content}, {reply_content}, {ticket_url}, {new_status} Configure email notification templates. Available placeholders: {ticket_number}, {subject}, {customer_name}, {customer_email}, {priority}, {status}, {content}, {reply_content}, {ticket_url}, {new_status}
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| Add Ticket Type | Add Ticket Type | Details | |
| Type Label | Type Label | Details | |
| Configure the ticket types available for categorizing support requests. | Configure the ticket types available for categorizing support requests. | Details | |
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Configure the ticket types available for categorizing support requests. Configure the ticket types available for categorizing support requests.
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| Ticket Types | Ticket Types | Details | |
| Add Status Level | Add Status Level | Details | |
| Status Label | Status Label | Details | |
| Configure the status levels available for support tickets. | Configure the status levels available for support tickets. | Details | |
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Configure the status levels available for support tickets. Configure the status levels available for support tickets.
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| Status Levels | Status Levels | Details | |
| Add Priority Level | Add Priority Level | Details | |
| Remove | Remove | Details | |
| Priority Label | Priority Label | Details | |
| Configure the priority levels available for support tickets. | Configure the priority levels available for support tickets. | Details | |
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Configure the priority levels available for support tickets. Configure the priority levels available for support tickets.
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